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Using the Library

Memberships

All Calgary residents can get a free Calgary Public Library card! Visit any Calgary Public Library branch to get a new card.

New cardholders under 18 years of age will have limited access on their cards (filtered internet access, maximum borrowing limit of 10 items) until a parent or guardian approves full access.

Your Library card is for your use only. Every individual wanting to borrow materials or use other Library services must have their own card.

 

Non Resident Memberships

If you live outside of Calgary, you may apply for a non-resident membership. The $112 annual non-resident membership fee covers all family members residing at the address.

The use of electronic resources is restricted to City of Calgary resident cardholders only. Contact your local library to inquire about electronic resources available to you.

 


Borrowing and Returning

You can check out up to 99 items on your card, including 30 DVDs & Blu-rays at a time, 10 New & Notable books and CDs, and 10 New and Notable DVDs.

Loan Periods

3 Weeks: Books, Magazines, CDs, Audiobooks
1 Week: DVDs and Blu-rays

Library materials may be borrowed, returned or renewed at all Calgary Public Library locations.

You are responsible for returning or renewing items on time.

 


Renewals

A cardholder may renew an item by:

  • using the self-checkout machines in the Library
  • remotely accessing the Library’s online catalogue
  • using the interactive phone renewal service at 403-262-2928
  • asking staff to renew items

An item cannot be renewed when the item:

  • has been requested by another cardholder
  • has been renewed 4 times
  • does not allow renewals (New and Notables)

 


Holds

Patrons can request items be brought in from other locations.  A hold can be placed by:

  • Using the online catalogue
  • Asking staff to place a hold in person, by phone, or by email

 

You can have a maximum of 50 holds on your card at a time.

You can choose hold notification by email, phone, or mail.

Your hold will be available for pickup for 7 days.

 

Suspending Holds

Holds can be temporarily suspended using My Account. This is useful if you are unable to pick up your item (because you are going on vacation, for example) and do not want to lose your place on the wait list.

 


Late Fees

The date your items are due is found on your checkout list or in your online account. If you are late returning your items you will be charged the following fees per day until they are returned:

Adult materials:

$ 0.35

DVDs:

$ 0.50

Young Adult materials:

$ 0.20

Children's materials:

$ 0.15

Items from other library systems:

$ 1.00

Holds not picked up:

$ 2.00

You will receive overdue notifications by phone, e-mail, or postal mail. Overdue payments can be made at any Library, by phone or online. If you have $10.00 or more in overdue fees, you will not be able to borrow or place holds on Library items until the fees are paid.

 


Lost Items

If you lose an item you will be charged the cost of the item and a processing fee.

 


Lost and Stolen Cards

Report a lost or stolen card to the Library at 403-260-2608.

 


Me Card (Alberta-Wide Borrowing)

The ME Card allows you to check out items from other participating Alberta public libraries. Complete the online web form at melibraries.ca to create an account with the participating libraries of your choice., then use your Calgary Public Library card there too! All items borrowed at participating libraries can be returned to any ME library.

 


The Alberta Library Card (TAL)

You can obtain a TAL Card (The Alberta Library Card), which provides limited borrowing privileges at participating libraries throughout Alberta. To learn more about TAL click here.

 


Collection and Use of Personal Information:

Information is collected under the authority of the Alberta Libraries Act and the Alberta Freedom of Information and Protection of Privacy Act. For questions about the collection and use of personal information, contact Strategic Services, Calgary Public Library. Your information may also be used by Calgary Public Library and Calgary Public Library Foundation to let you know about upcoming events, free community programs and our fund development activities.