Computer Technology

Overview

Computer Technology programs are offered at the library throughout the year. Volunteer coaches assist customers in a variety of ways:

• Volunteers assist customers in the use of the Internet and software applications such as E-mail, Word, Excel and PowerPoint. These programs are taught by staff with volunteers assisting customers one-on-one to practice the acquired skills
• Volunteers provide one-on-one support to drop-in customers in the TDC during scheduled times
• Volunteers assist customers using a variety of adaptive technology software on the ALEX workstations
• Volunteers assist homebound customers, generally seniors, to practice computer skills in their homes. (This service is intended to offer an introduction to computer skills rather than to offer ongoing support
• Volunteers in our Creation Stations provide assistance to individual customers using Adobe Photoshop, Premier Elements and potentially web design software.

Program Goals

Computer Technology is designed:

• To provide access to computers and support with computer technology to Calgarians
• To enhance Calgarians’ abilities to use computer technology and electronic resources
• To increase awareness and use of library resources, services and programs

Length of the Program

• Varies depending upon the type of the program. Example, CyberSeniors is 2 hours.

Volunteer Qualifications

• Good computer technology skills
• Good listening and communication skills
• Flexibility and good problem solving skills
• Demonstrated ability to accommodate a diversity of backgrounds and skill levels

Volunteer Responsibilities

• Help participants to learn and practice basic computer skills
• Commit to participate in the program for a minimum of one year
• Contact library staff if you unable to attend a scheduled session
• Respect confidentiality

Training

• There is no formal training; however, a one-one-one introduction to the program, program contents, and responsibilities as a Calgary Public Library Volunteer is conducted.

Program Locations

• Central

Computer Technology Program Contact:

Marian Erb Email: Marian.Erb@calgarypubliclibrary.com Phone: 403-260-2648

If you are interested in volunteering for the Computer Technology program, please apply here.