Computer Technology


Computer Technology programs are offered at the library throughout the year. Volunteer coaches assist customers in a variety of ways:

  • Volunteers assist customers in the use of the Internet and software applications such as E-mail, Word, Excel and PowerPoint. These programs are taught by staff with volunteers assisting customers one-on-one to practice the acquired skills
  • Volunteers provide one-on-one support to drop-in customers in the TDC during scheduled times
  • Volunteers assist customers using a variety of adaptive technology software on the ALEX workstations
  • Volunteers assist homebound customers, generally seniors, to practice computer skills in their homes. (This service is intended to offer an introduction to computer skills rather than to offer ongoing support).
  • Volunteers in our Creation Stations provide assistance to individual customers using Adobe Photoshop, Premier Elements and potentially web design software.

Program Goals

Computer Technology is designed:

  • To provide access to computers and support with computer technology to Calgarians
  • To enhance Calgarians’ abilities to use computer technology and electronic resources
  • To increase awareness and use of library resources, services and programs

Length of the Program

  • 1.5 to 2 hours depending upon Library location

Volunteer Qualifications

  • Good computer technology skills
  • Good listening and communication skills
  • Flexibility and good problem solving skills
  • Demonstrated ability to accommodate a diversity of backgrounds and skill levels

Volunteer Responsibilities

  • Help participants to learn and practice basic computer skills
  • Commit to participate in the program for a minimum of one year
  • Contact library staff if you unable to attend a scheduled session
  • Respect confidentiality


  • There is no formal training; however, a one-one-one introduction to the program, program contents, and responsibilities as a Calgary Public Library Volunteer is conducted.

Program Locations

  • See program guide

Computer Technology Program Contact:

Kattie-Lynn McNulty - Volunteer Resources Coordinator

Phone: 403-260-2648 or

If you are interested in volunteering for the Computer Technology program, please apply here.